All of our new products come with a 12 month manufacturers return to base warranty (unless stated). This Warranty does not affect Your Statutory rights. All second user products come with a 3 month warranty (unless stated).
Not Covered by Warranty
Paper jams: As this is deemed as operator error. We recommend using the correct size paper rolls available from
www.uktills.co.uk.
Spillage: Where damage is caused to the product.
Vandalism or misuse of the product.
Damage to covers or casings.
Programming: All efforts will be made to ensure that any programming we provide
will be to the customer's satisfaction. We will not be liable for any programming errors by ourselves, or for any subsequent programming.
Privacy Policy
Weigh-Till do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
If you are not entirely happy with your purchase you may return the product unused with all manuals, attachments and original packaging, providing it has been paid for in full before despatch. It must arrive back with us within 7 days of delivery to yourselves. Once inspected you have the option of an exchange/ credit note or refund excluding initial carriage charge. Please note if after inspection if any of the above is incomplete or the product has been used we will not be able to offer an exchange/credit or refund and there may be additional carriage costs involved in returning the item to you. If you would like us to collect the item that is not required this can also be arranged at an additional cost of £20 + vat up to 10kg.
After 7 days please contact us, as certain products we can accept the back after the 7 days but the item(s) will be subject to a 20% re-stocking fee. The cost of the return will be the customer’s responsibility, but if you would like us to collect there will be an additional charge of £20 + vat up to 10kg. All products must be unused with all manuals, attachments and original packaging.
We reserve the right to charge up to a 25% re-stocking fee for items that have been sent out correctly by ourselves, but wish to be returned because of incompatibility with existing equipment or have been ordered in error.
If you are not sure please phone us on 0800 083 6359 where we will be happy to help with checking compatibility.
The cost of returning faulty or incompatible items to us is the responsibility of the customer, However we can organise a reverse collection but there is a standard charge of £15.00 + vat for parcels up to 10kg in weight, please contact us before returning the product as we can advise on cost, methods of return.
Any damage or incomplete or missing parts must be reported within 24 hours of delivery, we accept no liability after this period.
Copyright
The text and graphic content of this web site may be used, printed and distributed only under the following conditions:
The content of the site is used for non-commercial purposes only
Copyright information is displayed (© Copyright 2006 Weigh-Till)
The content is not modified